Casino luck, with its name and logo in the form of a four-leaf clover, tries to create the impression that it is the casino where players will finally get lucky. It was founded in 1999, and in 2011 a complete redesign and transition to a new platform with modern software was implemented. The site is well designed, but some players report slower response times for some games.
Casino luck is owned by minotauro media ltd .; there is no information about this fact on the casino website. Next casino and a new casino, wildslots, are also part of the same group. These casinos operate on the same software platform of everymatrix ltd. Since the three casinos have a fairly low traffic, we will evaluate their reputation as a whole.
Casino luck has ventured mainly into the european market, and most visitors are from european union countries. However, there is a notable effort on the part of the casino to generate a more global player base. The casino website is available in 12 languages, which is a great advantage for players who do not speak english. The basic characteristics are translated, but the terms and conditions are not, which would help establish more transparency. Players can only contact the casino via email or live chat. The availability of live chat is from 9:30 a.m. To 11:00 p.m. With occasional breaks. The luck casino is operated by the software solutions provider everymatrix ltd., under licenses from malta and curaçao respectively.
The terms and conditions at casino luck are formulated in a concise and fair manner. There are no restricted countries besides the united states, and basically the legality of opening an account is left to the judgment of the players. However, we have not found any possible problems subsequent to the withdrawal, based on the location of the players. We appreciate the fact that the players' account is subject to verification only if their accumulated withdrawal is more than € 2,300, which saves a lot of work for the smaller winners.
We have not found any complaint where the casino has mistakenly confiscated a player's funds. Even a player who had previously self-excluded from the casino and then won with a duplicate account was allowed to withdraw his winnings.